How to fix TiviMate app not working problem?


TiviMate IPTV player is an app in which you can watch live TV channels from your IPTV provider on your android set-top boxes. In this, you can unlock TiviMate Premium and connect any 5 devices. Before taking the subscription, you will get a trial of 5 days, after which you can buy the subscription.

This app has some features that make it unique from other apps like

• Modern user interface designed for big screens

• Support for multiple playlists

• Scheduled TV guide update

• Favorite channels

• Catch-up

• Search etc.

TiviMate Companion app



What are the reasons for TiviMate not working?


This is a problem that many people have faced while using the TiviMate app. If you have any problems other than these, then you can share them in the comment section so that we can find their solution too.

  1. Temporary loading issue due to a bug stored in the app.
  2. TV Channels crash during commercial breaks.
  3. My favorite channels won’t save to my list.
  4. Video playback issues on Android mobile devices.
  5. Poor internet connection error.
  6. The TiviMate app is crashing or will not load.
  7. Outdated version of the TiviMate app.
  8. Too many users using the app at the same time.
  9. The TiviMate server may be down.
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How to fix the Tivimate app not working problem?


Method 1: – Restart your app


Temporary bugs and errors can be one reason why your Tivimate app not working or loading. Because temporary bugs can create long loading and error while loading the app.

Press and hold the side button.

– Until the restart option will prompt.

– Now click on the restart and wait for a while.

– After opening the phone.

– Launch the TiviMate Companion app.

Method 2: – Reboot your Smartphone


If your app still not loading then you must try restarting your Smartphone. By rebooting, all the temporary bugs and errors will be resolved automatically. Also, your Smartphone will be reset and this will definitely help you to resolve the TiviMate Companion app not working problem.

Method 3: – Check your Internet connection


As you know, the TiviMate Companion app is an online platform. So, it requires a fast and stable internet connection.

Step 1- Use Wi-Fi instead of the Mobile network.

Step 2- Make sure you are using your Smartphone within a Wi-Fi range.

Step 3- Try any other router or network.

Method 4: – Clear the TiviMate Companion app cache


There is a high chance that your TiviMate Companion app not working problem is due to corrupted data and cache. Because this type of cache can create errors while loading an app.

Step 1- Go to your Smartphone settings.

Step 2- Navigate the Apps option and click on it.

Step 3- Go to App management.

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Step 4- Navigate the TiviMate Companion app from the list and open it.

Step 5- Then click on the Clear data and Clear Cache options.

Once your app’s cache and unwanted data will be removed, then launched again.

Method 5: – Update the TiviMate Companion app


Your TiviMate Companion old version might not work perfectly and conflict with your Samsung TV. Therefore, you have to update the TiviMate Companion app to the latest version to get rid of these bugs and compatibility issues.

Step 1- Go to your respective store.

Step 2- Hunt for TiviMate Companion app from your store.

Step 3- Go to the TiviMate Companion app overview page.

Step 4- Click on the Update option, if available.

Step 5- Then launch TiviMate Companion app.

Method 6: – Re-install the TiviMate Companion app


As you know Corrupted data can be the main culprit for the TiviMate Companion app not working problem. In many cases, clearing the cache and data will not fix this type of problem. You have to take some more strict steps like Uninstalling and Re-installing the app to solve this. By uninstalling the app, you clear all the major and minor problems from the app.

Step 1- Go to your App Store or Play Store.

Step 2- Go to the TiviMate Companion app.

Step 3- Click on the uninstall button.

Step 4- After uninstalling, again click on the install button.

Step 5- Once your device is installed, then launched it.



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