How to fix HBO NOW “Not in service area” error?

HBO now is one of the best video streaming platforms, which offer thousands of best shows and movies under a roof. But many users claimed that while using HBO Now, they had to face the HBO Now “Not in service area” issue, due to which they could not access HBO Now.

As you know, you can only stream HBO Now within the U.S. and certain U.S. territories. But sometimes even after you access HBO Now from inside the U.S, this error prompts on your screen, which is quite irritating for every user. So today we will tell you how you can get rid of HBO NOW “not in service area”.

Reasons for HBO NOW “Not in service area” error-

Before we proceed to know about How to fix “Not in service area” in HBO Now, we must first understand why actually this error generally occurs. This error usually occurs when the servers of HBO Now detect that users are trying to access it from outside the U.S. There may be also some other reasons behind this error.

  • Using Proxy and VPN.
  • Corrupted data and cache.
  • Network issue.
  • Temporary bugs.

How to fix HBO NOW “Not in service area” error?

Restart your device-

If you ever encounter the problem of “Not in service area” in HBO Now, then you can first find a solution by restarting your device. Because many users have claimed that they had solved this by restarting the device. Generally, you may face this problem due to some temporary bugs and you can easily be fixed this by restarting your device.

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Clear cache and data (Browser)-

If you are using HBO Now by a browser, then you can also fix HBO NOW “Not in service area” by clearing your browser’s cache and data. Sometimes corrupted data and cache causes you difficulty in streaming HBO Now. So it would be better to clear all these corrupted files in your browser.

Follow these steps to clear your browser (Google chrome) cache and data-

  • Click on the menu option (3 dots) from the top right side.
  • Now, click on the setting option.
  • Navigate the privacy and security option and click on it.
  • Click on the “Clear browsing data” option.
  • At last, click on the clear data option.

Disable your VPN-

As we earlier said, you can only access HBO Now within U.S and U.S territories. If you are using a VPN, then maybe you have set a location other than the U.S in VPN due to which you encounter HBO NOW “Not in service area” problem. So it would be better if you disable your VPN while streaming HBO Now.

Disable proxy-

Like VPN, this problem occurs in the proxy as well, so you should try to disable it as well. Follow these steps to disable proxy on google chrome.

  • Go to the menu option (3 dots).
  • Now, go to the settings option.
  • Click on the advance option.
  • Go to the System tab and click on the Open your computer’s proxy settings option.
  • Locate the Automatic detect settings option and disable it.
  • Disable Use a proxy server option, under Manual proxy setup.
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Change your router or modem-

If you have adopted all the above methods and still do not find any solution, then you can try changing your router or modem. Sometimes due to problems in the network of your modem, you may be unable to access HBO Now. You can check it by changing any other modem or router.

Read also- How to solve HBO GO Freezes issue?

Contact HBO Now-

If even after trying all the methods, the HBO NOW “Not in service area” error is still not solved, then you can contact customer care and ask for a solution.


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